Dat efektif: 1 janvye 2025 · Dènye mizajou: 26 fevriye 2026
Sèvis finansyè nimerik yo gen risk ki ka lakòz pèt pasyèl oswa total nan fon yo. Tanpri li Deklarasyon sa a avèk anpil atansyon anvan ou itilize sèvis KobKlein. Dokiman sa a se pou enfòmasyon sèlman epi li pa reprezante konsèy finansyè.
This Risk Disclosure Statement is provided by KobKlein Inc. to inform users of the potential risks associated with using our digital financial services. By using the KobKlein platform, you acknowledge that you have read, understood, and accepted the risks described herein. This document supplements our Terms of Service and should be read in conjunction with all other legal documents available on our website.
Any future digital wallet or electronic-money service may carry inherent risks, including exchange-rate, operational, and partner risks. A service-specific disclosure will explain the currency, safeguards, and applicable protections before that service is made available. No system is without risk.
Once a transaction is initiated and confirmed on the KobKlein platform, it may not be reversible. Users should verify all transaction details including recipient information, amounts, and currencies before confirming. Errors in recipient phone numbers, K-IDs, or amounts may result in funds being sent to unintended recipients. While KobKlein provides dispute resolution mechanisms, recovery of funds sent in error is not guaranteed. Transaction processing times may vary due to network conditions, regulatory holds, or compliance reviews.
Digital financial services depend on technology infrastructure including servers, networks, mobile devices, and the internet. Service interruptions, system failures, cyberattacks, or software defects could temporarily or permanently affect your ability to access your account or complete transactions. While KobKlein employs industry-standard encryption, multi-factor authentication, and continuous security monitoring, no system can guarantee complete protection against all cyber threats. Users are responsible for maintaining the security of their devices and login credentials.
KobKlein is building a Haiti-first, partner-based financial infrastructure pilot. Changes in laws, regulations, public policy, approvals, or partner arrangements may affect whether, when, and how a service becomes available. Users remain responsible for their own applicable legal, tax, and reporting obligations.
International transfers and currency conversions are subject to foreign exchange rate fluctuations. The exchange rate quoted at the time of initiating a transaction may differ from the rate at the time of settlement. KobKlein applies a spread to exchange rates to cover operational costs and currency risk. Rates for USD/HTG, CAD/HTG, EUR/HTG, and other currency pairs are determined by market conditions and KobKlein’s treasury operations. Historical exchange rates are not indicative of future rates. Users should consider FX risk when making cross-border transfers.
KobKlein relies on third-party service providers including payment processors, banking partners, identity verification services, and telecommunications providers. Failures, delays, or disruptions in these third-party services could affect KobKlein’s ability to process transactions or provide services. The Agent Partner network consists of independent operators whose availability and performance may vary. Cash-in and cash-out services at Agent Partner locations are subject to float availability and local operating conditions.
KobKlein’s risk engine and compliance systems may automatically or manually freeze, suspend, or restrict accounts based on unusual activity patterns, compliance concerns, or regulatory requirements. Account restrictions may be imposed without prior notice when required by law or to protect the integrity of the platform. While users may request account unfreezing through our support channels, resolution times may vary. Users should maintain alternative payment methods for essential financial needs.
The economic environment in Haiti and globally may affect the value and utility of KobKlein services. Factors including inflation, political instability, natural disasters, banking system disruptions, and changes in the global remittance market may impact service availability, transaction costs, and currency values. KobKlein does not guarantee that its services will remain available or economically viable under all market conditions.
Users are encouraged to: (a) Never share login credentials, PINs, or OTP codes with anyone; (b) Enable all available security features including biometric authentication; (c) Keep transaction amounts within their personal risk tolerance; (d) Verify recipient details before confirming transactions; (e) Maintain records of all transactions; (f) Report suspicious activity immediately to KobKlein support; (g) Not store more funds in the wallet than they can afford to lose; (h) Diversify across multiple financial services for essential needs.
KobKlein shall not be liable for losses arising from the risks described in this document, except where such losses result from KobKlein’s gross negligence or willful misconduct. This Risk Disclosure does not limit any rights you may have under applicable consumer protection laws. For complete liability terms, please refer to our Terms of Service.
For questions about the risks described in this document, contact support@kobklein.com or visit our Help Center. KobKlein, Inc., 1533 Manson St, Norfolk, VA 23523, United States.
